About Our Hotel's History

When it opened in 1962, El Tropicano was the first hotel on San Antonio’s famed River Walk. Hip and fashionable from the start, the “El Trop” was inspired by the popularity and casual glamour of Acapulco beach resorts.

The historic El Tropicano Riverwalk Hotel embodies Texas’ famed tradition for hospitality with a sunny, sleek retro vibe sure to delight every visitor. Nicknamed the “Texas White House” during President Johnson’s tenure in the Oval Office, the renowned El Trop also served as a chic vacation spot for Tinseltown stars such as Rock Hudson, Julie Andrews, Dolly Parton, and the Rolling Stones.

Fast forward to 2015 and the hotel continues to proudly host visiting celebrities including Sherman Hemsley, Don Williams, Charlie Daniels, Seth Green and Wynton Marsalis to name a few.

For over 50 years the El Trop has been a part of the very fabric of San Antonio that sets the River City apart from any other in the state. The hotel mission has remained consistent over the past 52 years: Give back to the community that has given us so much over the years.

The El Trop supports and partners with the Tobin Center for the Performing Arts, Arts SA and many other organizations throughout the community. For many reasons, specifically its generosity to the art community, the hotel has gained the unofficial designation as “Hotel to the Arts”.

As part of the El Trop’s sponsorship of the 2014 Lumiaria, the famed artist, Basco Vazko, was commissioned to paint a 5 story mural on the hotels south tower exterior. The work accents the culture of San Antonio and the history of the hotel.

The hotel continues to be one of the most well known and popular venue’s for social, cultural and political events in the city. One of the largest facilities in San Antonio, according to San Antonio Business Journal, the central location and 308 guestrooms make El Tropicano a tradition that will last another 50 years.

Privacy Policy

The El Tropicano Riverwalk Hotel is committed to safeguarding your privacy while visiting its website namely, www.eltropicanohotel.com. Our goal is to provide you with an Internet experience that delivers the information, resources and services that the Hotel has to offer and are relevant to your needs. To achieve this goal, part of the operation of the Site includes gathering of certain types of information about Site users. We understand, that your privacy is important, and wish to explain the types of information we may gather and the way in which we would use it. This Privacy Policy applies to the Site.

This policy will cover two types of information gathered at the Site, personal and aggregated. The term 'personal information' refers to data you voluntarily provide while using the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Examples of personal information may include data in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term 'aggregated data' refers to general information regarding Site visitors and users that relates specifically to the Site, e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

WHAT INFORMATION IS COLLECTED ABOUT YOU? HOW DO WE USE IT?

El Tropicano Hotel takes the utmost care to ensure that the personal information we obtain from you is not used in a way that you may not be aware of or not agreeable to. You may wish to submit an information request about the Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.

All forms will provide an opt-out button to allow you not to participate in El Tropicano Hotel lists and future on-line marketing. In deciding whether or not to join such lists, please note that they are only used for El Tropicano Hotel purposes. The e-mail notification addresses are used for specific Hotel giveaways and are displayed via the email notification system.

We do not sell, rent or share any of your personal information with any other party including third-party joint promoters, nor use for commercial purposes with the exception the reservation interface and our e-mail notification program which is used for specific Hotel giveaways through advanced e-mail notification. Winners are displayed via the email notification system. You may request to me removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Best Rate Guarantee

El Tropicano Hotel guarantees that our branded websites will provide the best online bookable rate viewable and available to the public on the Internet ("Best Internet Rate Guarantee").

El Tropicano Hotel will honor a lower publicly available rate on a non- branded website ("Competing Rate") plus give an additional 10% discount off of the Competing Rate, subject to the following restrictions:

ELIGIBLE CLAIMS

To qualify, your claim must be submitted in accordance with the following:

You have a confirmed reservation at the El Tropicano Hotel branded website ("Booking")
The Competing rate is available for the identical hotel, dates, room type, number of guests, type of currency and length of stay
The Competing rate is publicly viewable by El Tropicano Hotel at the time the claim is reviewed


GUARANTEE RESTRICTIONS

The Best Internet Rate Guarantee does not apply to:

Negotiated rates and any other rates not available to the public, such as group rates, package rates, coupons, motor club, membership rates (including AARP) and Government Rates
Rates found on opaque or auction sites and other sites where the hotel brand and specific hotel are not known until the Booking is made
Taxes, gratuities, guest incidental charges or any other similar charges incurred at the hotel; and Bookings that include more than 9 rooms.


ADDITIONAL TERMS

El Tropicano Hotel reserves the right to amend, revise, suspend or discontinue the Best Internet Rate Guarantee at any time without notice
Any changes made to a reservation will void the Best Internet Rate Guarantee
Any disputes arising from the Best Internet Rate Guarantee will be governed by, and construed in accordance with, the laws of Texas, U.S.A.